Professional online counselling support in a safe and confidential environment.
If you would like to enquire about counselling services or schedule a session, please get in touch using the contact details below or complete the enquiry form.
Email is preferred as calls may not always be answered during counselling sessions.
Mon – Fri | 09:00 – 16:00
All sessions are conducted online in a safe and confidential environment.
Your personal information will be handled confidentially and managed in accordance with applicable data protection and privacy laws.
It's completely normal to feel unsure or nervous about starting counselling, especially if it's your first time. Many people worry that seeking counselling means something is "wrong" with them, but that couldn't be further from the truth.
Counselling is not only for times of crisis. It is a supportive, non-judgmental space where you can talk openly and honestly about your experiences, challenges, thoughts, and feelings. Sometimes we know what changes we need to make, but it can be difficult to navigate those challenges on our own.
A counsellor provides a safe space to explore what you're going through, gain greater self-awareness, develop practical coping strategies, and work towards positive change. The goal is to help you better understand yourself, build resilience, and feel more equipped to handle life's challenges both now and in the future.
Yes. All counselling sessions are conducted securely online, allowing you to access support from the comfort and privacy of your own space. Online counselling offers the same professional, confidential support as in-person sessions while providing greater flexibility and convenience.
Many medical aid schemes provide benefits for counselling services; however, coverage varies depending on your specific scheme and plan. We recommend contacting your medical aid provider directly to confirm whether sessions with a Registered Counsellor are covered under your benefits. If required, we can provide the necessary information to assist with claims or reimbursement enquiries.
Enquiries are typically responded to within 24–48 business hours. If you contact us outside of working hours, we will get back to you as soon as possible during the next business day.
Sessions typically last approximately 50–60 minutes. The frequency of sessions will depend on your individual needs, goals, and circumstances.
No referral is required. You can contact us directly to enquire about services or book an appointment.
Booking is simple. You can contact us via the website contact form or email. We will discuss availability and arrange a time that works for you.
The first session is an opportunity for us to get to know each other and discuss what has brought you to counselling. We will explore your concerns, goals, and expectations, and together decide on the best way forward. There is no pressure to share more than you feel comfortable sharing.
Yes. Confidentiality is a fundamental part of the counselling process. Information shared during sessions is kept private and handled in accordance with professional and ethical guidelines. There are limited exceptions where disclosure may be required by law or where there is a serious risk of harm.
